Important XM Cloud Updates We Need to Be Aware Of

Jaya Jha
2 min readNov 6, 2024

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In this blog post, I will highlight important updates regarding the XM Cloud platform.

Sitecore Support access — When you log into your XM Cloud Instance, a new pop-up will appear that explains how you can grant access to a Sitecore support engineer for your organization in case of any technical issues.

Navigation Menu changes —We need to be aware of the new navigation changes, especially since we are accustomed to the old menu. Like me, you may find yourself searching for the desktop option where all the other familiar features are located.

I have attached all relevant screenshots so that anyone reading this can easily locate the options they are searching for.

Tip — If you are preparing for the XM Cloud Certification exam, please review these options and familiarize yourself with the new changes on the portal to better understand them.

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Jaya Jha
Jaya Jha

Written by Jaya Jha

I am a full-stack Web Application Developer with extensive experience in Sitecore Ecosystem .Passionate about exploring cutting edge technologies.

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